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Medical Maintenance

 

MISSION:

Deliver rapid global sustainment level medical maintenance support at echelon, enabling medical device readiness in support of the Joint Warfighter.
 

VISION:

Medical Maintenance Management Directorate (M3D) provides premier medical maintenance experts and sustainment level maintenance capability for medical device readiness in support of DOD Operational Forces.

CONTACT US:

Medical Maintenance Management Directorate (M3D)
693 Neiman Street
Fort Detrick, MD 21702
 
General Customer Service Inquires to the M3D, Maintenance Operations Center - Medical (MOC-M):
usarmy.detrick.usamma.list.m3d-moc-m@army.mil

Maintenance Operations Center Medical (MOC-M):

  • To request maintenance services from the MMOD’s you must coordinate through M3D’s MOC-M.
  • Customers can request a maintenance work order by submitting a ticket through the following link: https://forms.osi.apps.mil/r/SqtYFjX6Sg  
  • If the ticketing service is not working, please email the MOC to request your RMA at usarmy.detrick.usamma.list.m3d-moc-m@army.mil  
  • All coordinating instructions for maintenance of medical devices can be found in the following documents:

MMOD GCSS ARMY FACT SHEET

MOC-M EXTERNAL SOP


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