Medical Maintenance

 

MISSION:

Deliver rapid global sustainment level medical maintenance support at echelon, enabling medical device readiness in support of the Joint Warfighter.
 

VISION:

Medical Maintenance Management Directorate (M3D) provides premier medical maintenance experts and sustainment level maintenance capability for medical device readiness in support of DOD Operational Forces.

CONTACT US:

Medical Maintenance Management Directorate (M3D)
693 Neiman Street
Fort Detrick, MD 21702
 
General Customer Service Inquires to the M3D, Maintenance Operations Center - Medical (MOC-M):
usarmy.detrick.usamma.list.m3d-moc-m@army.mil

Maintenance Operations Center
Medical (MOC-M):

 

• To request maintenance services from the MMOD’s you must coordinate through M3D’s MOC-M.
• Customers can request a maintenance work order by submitting a ticket through the following link: https://forms.osi.apps.mil/r/T7RXSW7J3L
• If the ticketing service is not working, please email the MOC to request your RMA at usarmy.detrick.usamma.list.m3d-moc-m@army.mil  
• All coordinating instructions for maintenance of medical devices can be found in the following documents:

 

MOC-M EXTERNAL SOP

M3D FACT SHEET

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Medical Maintenance Operations DivisionS 

The Medical Maintenance Operations Divisions (MMOD) provides sustainment level and below sustainment maintenance support for standard and select nonstandard medical devices to all Army components, authorized DoD activities, and other federal agencies.
 
MMOD Functions and Accountabilities:

• Provide wholesale and retail medical materiel maintenance services for U.S. Army operational organizations.
• Provides calibration and repair services for Medical Test, Measurement, Diagnostic Equipment- Special Purpose (TMDE-SP).
• Provide forward deployed sustainment level expertise, Forward Repair Activity-Medical (FRA-M).
• Execute a sustainment maintenance program.